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Media releases

Vodacom Group

Vodacom doubles SMS bundles for hearing impaired customers at no extra cost

Monday, 25 March 2013

JOHANNESBURG, 25 March 2013 - Vodacom has announced a new value offer for hearing impaired customers who will now receive double the value on every SMS bundle purchased. This offer is now available to Vodacom Contract, Top Up and Prepaid customers.

Customers with hearing impairments use SMS as their preferred channel of communication and Vodacom has decided to offer these customers more value to help them stay connected. With this new permanent price offer, customers who purchase an SMS bundle will receive an additional SMS bundle at no extra cost.

Vodacom's SMS bundle pricing is as follows:

    Out Bundle SMS
Standard SMS bundle for Vodacom customers*New SMS bundle for Vodacom hearing impaired customersTotal Cost per BundleIn Bundle SMSPeakOff Peak
2040R 10.0025c80c35c
50100R 25.0025c80c35c
100200R 33.0017c80c35c
200400R 45.0011c35c35c
300600R 67.5011c35c35c
5001000R 112.5011c35c35c
10002000R 225.0011c35c35c
15003000R 337.5011c35c35c
20004000R 450.0011c35c35c

*Hearing impaired customers who register and are approved will qualify for this service.

To qualify for the free bundle, hearing impaired customers should download and complete the application form from one the following websites:

- National Institute for the Deaf - or
- Deafsa -
- Customers can also send an SMS to 12580 and include their fax number or e-mail address where the application form can be forwarded to.

Completed forms should be e-mailed to Customer can also complete and submit their forms at Vodacom participating stores. A full list of stores can be viewed on

For more information customers can send an e-mail to or send an SMS to 12580. Customers can also contact the Specific Needs Contact Centre at 12580 free from a Vodacom cellphone or 082 12580 from any other phone.

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