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Vodacom Business

Vodacom Business Services Announces Hosted IP PBX for Cost Effective Business Solutions

Tuesday, 5 February 2013

A Hosted IP PBX platform offering IP PBX features and functionality hosted “in the Cloud”

Full OPEX solution meaning no CAPEX outlay

Fixed monthly fee for user licenses and handsets

Comprehensive range of IP handsets provided by Vodacom

Single supplier for implementation, support and billing through Vodacom

Johannesburg, 5 February 2013: A new cloud solution, launched by Vodacom Business Services, the enterprise arm of Vodacom Group, means that South African businesses can now eliminate the need to have a Private Branch Exchange (PBX) on their premises.  

Hosted in the Vodacom Data Centre, the IP PBX solution has all the features of a traditional PBX, which allows users within a company to exchange internal calls while sharing the external lines through a switchboard.  On top of this, the IP PBX has the added benefit of being highly secure and easily scalable to growing business needs. The technology used in the solution also means that Vodacom Business Services can service multiple customers and sites as part of the same virtual PBX - thereby improving efficiency and lowering costs.

"The benefits for enterprises of all sizes are quickly realized," says Gary Hart, Vodacom Business Services' Executive Head of Network Services & Unified Communications. "One of the primary benefits is the cost savings in licenses and VoIP calls. Having no PBX on site is a distinct advantage as support is all done by Vodacom's expert support staff. Should a handset fail, it is quickly replaced at zero cost to the user, and users can be added, renamed or reduced as required. Our online Customer Portal allows access by your authorized staff 24/7 and features may be added or reduced depending on our customers' needs."

The solution is offered on an OPEX based service with Vodacom Business Services supplying the customer with a choice of IP Handsets and licenses. The services are delivered via a secure and guaranteed IP connection, like Fibre, Microwave and Diginet.

Product Benefits

Multi-Tenant PBX Platform (i.e. can service many customers and sites from the same platform

Is configurable to meet your company’s specific needs

Installation is quick and easy

The customer’s IT or Admin department has full access through an online Customer Portal to administer the entire system – assign new names, numbers, departments etc

Billing is on an OPEX Model, consisting of monthly re-occurring license fee for the system – dependent on number of handsets. No CAPEX investment.

Advanced PBX features and functionality

Investment Protection and future proofing your business for a complete unified communications experience

Scalable and cost effective – you can add end users as and when requiredAvoids bill shock, manage costs

Reduces customer CAPEX and Operational costs

Less requirement for in-house PBX and IT skills – support is a phone call away

Ease of management of your system through the online Customer Portal

Local (on-site failover) or Branch survivability and availability

Ability to service multiple branches from one site

 For further information contact 082 1930 and

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