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Hints and tips

Candidates applying for roles at Vodacom will be taken through a number of steps, from submitting their CV and completing online assessments to telephone and face-to-face interviews.

Preparing your CV

Your CV is an important part of your application to Vodacom and is your first opportunity to demonstrate your qualities and achievements. This makes it easier for us to determine where you might best fit within our organisation.

Begin your CV with a brief summary of your skills, accomplishments and career goals. Follow this with your employment history and work experience, starting with your most recent role. Include full details of your employers, dates, job titles and responsibilities.

This can be provided in the format of a PDF document or Microsoft Word documents alternatively text formats are acceptable. All resumes and related materials (transcripts, etc.) should be submitted in English.

Next, give details of your qualifications such as the university, college or school you attended, your qualifications and grades and any work-related courses taken. Start with the most recent and work backwards, using bullet points or a table. Finally, mention any hobbies or interests that have a particular relevance to the role or graduate programme for which you are applying.

You should:

Ensure your contact details are up to date and that the CV is no more than two pages long.

Use the "save as draft" tool if you are applying online and do not have enough time to complete the application in one go.

Ensure you are familiar with the information submitted on your application and keep a copy of your CV to read before your interview.

Telephone interviews

We often conduct a short telephone interview to assess candidates' compatibility with our values, as well as their general skills and motivation for applying. This will last approximately 45-60 minutes and is conducted by an experienced interviewer. You should put in the same amount of preparation as you would for a face-to-face interview.

The interviewer will ask you a serious of competency based questions. These can be answered by telling us about specific occasions when you have demonstrated a particular skill.

You should:

If using your mobile phone, ensure it has enough battery life remaining.

For each example, explain: the situation you faced; the specific task required of you; the action that you took; the result of this action; and learning's taken away.

Give direct and honest answers.

Listen carefully and speak clearly, politely and confidently. Remember that you will not be able to make eye contact or use body language.

Pause for a moment if you need time to think through your answers.

Face-to-face interviews

Make sure you arrive early and are fully prepared. This includes dressing appropriately and bringing your CV and any other required documents. Confirm the interview time and location in advance so there can be no confusion.

Know your strengths and be prepared to give examples of when you have demonstrated relevant skills. Focus on your role in these situations and the outcomes, without exaggerating. Make sure the interviewer knows that you are enthusiastic about the opportunity to work at Vodacom.

You should:

Take a moment to think before answering each question.

If you don't understand a question, ask the interviewer to repeat it.

Ask when you can expect feedback.

If you are successful at face-to-face interview, we will contact you and let you know what happens next.

Online assessment

Once you have successfully completed your application, we may send you a link to a website containing some online assessments. These are designed to identify whether you have the skills required for the role and to assess your suitability for working at Vodacom. The number and type of assessments will depend on the role you are seeking.

You can take the assessments at any time within a fixed number of days, as specified in the email. Once you start, you will need to complete each assessment within a set time limit.

You should:

Complete some of the practice questions supplied before you begin.

Only start the assessments when you are sure you can give them your undivided attention.

Use the contact details supplied to let us know if you experience any technical problems.