Vodacom SDG Report 2020

8 Vodafone Group UN SDGs | 2020 Industry Innovation and Infrastructure GOAL 9 OUR COMMITMENT Vodacom is committed to removing barriers to mobile connectivity, particularly focusing on infrastructure investment, affordability, digital skills, the gender gap and the availability of locally relevant content and services. • Vodacom in South Africa was granted a licence on 20 April 2020 for the temporary assignment of spectrum in the IMT700, IMT800, IMT2600 and IMT3500 bands. There are various conditions attached to the licence that relate to supporting the overall national COVID-19 government response. • Vodacom in South Africa set aside a budget of R500 million for network upgrades to facilitate the effective management of the network traffic upsurge during the COVID-19 lockdown initiated in March 2020. • Vodacom will further spend more than R9.1 billion in the 2021 financial year to expand and increase capacity and resilience in our network. • Vodacom zero-rated access to key government and other essential websites in South Africa, Lesotho and Tanzania, providing free access to government services such as health, education, home affairs, ambulance services, education sites and government communication services during the COVID-19 pandemic. • In South Africa, the Vodacom airtime advance service significantly increased, from R3.6 million to R4.5 million advances per day during the COVID-19 lockdown. OUR RESPONSE TO THE COVID-19 PANDEMIC KEY TARGETS 9.1 Develop quality, reliable, sustainable and resilient infrastructure, including regional and trans-border infrastructure, to support economic development and human well-being, with a focus on affordable and equitable access for all 9.C Significantly increase access to information and communications technology and strive to provide universal and affordable access to the Internet in least developed countries by 2020

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