VODACOM Great Things We Did in 2019

32 Vodacom Group Limited GREAT THINGS WE DID IN 2019 Planet  continued Reducing our water footprint Reducing our water footprint Vodacom is aware that South Africa is one of the 30 driest countries in the world. In response to the water shortages experienced in the country, we continue to implement water saving strategies. The strategies include water urinals, chemical flushing of toilets, waterless hand sanitising stations and aeration taps with reduced water flow in our Vodacom offices. In 2019, Vodacom invested more than R2 million in water saving measures saving close to 2 000 kl of water at our office buildings. Social investment in disaster relief – Mozambique Cyclone Idai In March 2019, the tropical cyclone Idai caused catastrophic damage in Mozambique, Zimbabwe, and Malawi. The disaster affected more than 3 million people and left more than 1 000 people dead and thousands missing. Mozambique was the most affected by this storm; 1.85 million people were left displaced, with more than 800 deaths and more than 1 600 injuries recorded. Beira in the northern part of Mozambique, was especially affected; approximately 90% of the city’s infrastructure was destroyed by the storm, affecting health and education facilities and thousands of acres of crops, which will significantly affect food security in the country. Vodacom with Vodafone contributed US$1 million towards Mozambique relief efforts that will assist in the restoration of infrastructure in that country. Partnerships to encourage water savings Building on from our relationship with the Water Research Council, Vodacom engaged with the Department of Water and Sanitation to gain a better understanding of the water challenges in the country and to offer solutions to alleviate the problem using mobile technology and big data capabilities. Part of this solution entails using Vodacom’s footprint of connected schools to implement water saving measures at the schools located in areas which are hardest hit by drought and water scarcity. In 2019, Vodacom distributed messages on internal and external media platforms alerting our employees and customers to water conservation tips for the office and home environment. We continue to raise awareness on the issue at regular intervals through the year to keep environmental issues top of mind. Responding to natural disasters, including water shortages in South Africa The Eastern Cape provincial government declared the province a drought disaster area early in 2019. In response to this, Vodacom committed R3.5 million to the Eastern Cape government’s drought relief funds, aimed at assisting drought-stricken municipalities in the Eastern Cape as the province is grappling with the worst drought in 15 years. The commitment was as a result of PPP engagement with Vodacom and the Eastern Cape Premier, Oscar Mabuyane. Furthermore, Vodacom spent R3 million in KZN to provide for families that were displaced as a result of the terrible floods that occurred in the area in 2019. The rainfalls also destroyed economic infrastructure such as roads and telecommunications infrastructure thereby leaving people destitute, many cut off from their loved ones. Our KZN regional team were steadfast in ensuring the communication network is restored as quickly as possible to ensure that the affected people are not cut off from the rest of the world.