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Disclaimer.
Indemnification.
Use of Services.
Privacy Policy.
Electronic Communications.
Intellectual Property Rights.
Password.
Termination and Variation.
General.
TERMS AND CONDITIONS OF USE OF THE VODACOM WEBSITE
ACCESSING ANY PAGES ON THIS WEBSITE IMPLIES THAT YOU, ("THE
USER"), AGREE TO THE FOLLOWING TERMS AND CONDITIONS OF USE OF
THIS WEBSITE.
1. DISCLAIMER
1.1 Whilst every effort has been made by Vodacom (Pty) Ltd
("Vodacom"), and its suppliers of information, to ensure the
proper performance of this website, the accuracy of the
information/images and the reliability of the binary data on
this website, Vodacom, its affiliated companies, suppliers, or
any of their employees, do not guarantee the availability of
services, content and information offered on this website ("the
Services") or the accuracy of the information and/or images on
this website.
1.2 We make no representations or warranties, whether express or
implied, and assume no liability or responsibility for the
proper performance of this website and/or the Services and/or
the information and/or images contained on this website, and the
Services are thus used at your own risk. In particular we make
no warranty that the Services will meet your requirements, be
uninterrupted, complete, timely, secure or error free.
1.3 We will not entertain requests for exchanges, returns and/or
refunds.
1.4 This site may contain hyper-links to third party sites.
Vodacom is not responsible for the content of, or the services
offered by those sites. The hyper-link(s) are provided solely
for your convenience and should not be construed as an express
or implied endorsement by us of the site(s) or the products or
services provided therein. You access those sites and use their
products and services solely at your own risk.

2. INDEMNIFICATION
You indemnify and holds us harmless against all and any loss,
liability, actions, suites, proceedings, costs, demands and
damages of all and every kind, (including direct, indirect,
special or consequential damages), and whether in an action
based on contract, negligence or any other action, arising out
of or in connection with the failure or delay in the performance
of the Services offered on this website, or the use of the
Services, information and/or images available on this website,
whether due to our negligence or not.

3. USE OF SERVICES
3.1 You may only use the Services for lawful purposes and you
warrant that you shall not:
3.1.1 use the Services to receive or transmit material which is
in violation of any law or regulation, which is obscene,
threatening, racist, menacing, offensive, defamatory, in breach
of confidence, in breach of any intellectual property rights, or
otherwise objectionable or unlawful;
3.1.2 use the Services for the transmission of "junkmail",
"spam", "chain letters", or unsolicited mass distribution of
SMS;
3.1.3 other than for your personal and non-commercial use, store
on your computer, or print copies of extracts from this website,
and you may not, other than for your personal and non-commercial
use, "mirror" or cache information provided via this website on
your own server, or copy, adapt, modify or re-use the text or
graphics from this website without prior written permission from
Vodacom.

4. PRIVACY POLICY
4.1 Vodacom and all its associated companies are committed to
respecting the privacy of your personal data. To demonstrate our
commitment, Vodacom has created this Security and Privacy
Statement in order to communicate its intent to provide
effective processes for the appropriate handling of such private
information and to comply with applicable legislation that
governs the authentication, protection and disclosure of
personal information.
4.2 What types of information are Vodacom collecting, and how do
we do it?
You will be able to explore the majority of the Services offered
on this web site without us collecting any identifiable
information from you. For the purpose of business
communications, administration and transacting we may collect
and use personal information, for example: your name, address,
telephone number, e-mail and/or account details. This will
enable us to:
Respond to queries or requests submitted by you;
Process orders or applications;
Resolve problems with goods and services previously supplied;
and/or
Create products or services that may meet your future
requirements.
Vodacom will collect, store, process, transmit or otherwise
handle private information only with the knowledge and consent
of you, our customer. Mostly, this is done by completing an
online form.
4.3 The use of Cookies
We may store some information (commonly known as a "cookie") on
your computer when you visit our web site. This enables Vodacom
to recognise you during subsequent visits. The type of
information gathered is non-personal (such as: the IP address of
your computer, the date and time of your visit, which pages you
browsed and whether the pages have been delivered successfully.
Apart from merely establishing basic connectivity and
communications, Vodacom may also use this data in aggregate form
to develop customised services - tailored to your individual
interests and needs. Should you choose to do so, it is possible
(depending on the browser you are using), to be prompted before
accepting any cookies, or to prevent your browser from accepting
any cookies at all. This will however cause certain features of
the web site not to be accessible.
4.4 What about the security of my personal data?
Vodacom have implemented technology, policies and processes
aimed at protecting the confidentiality, integrity and
availability of your personal information. We will update and
refine these measures on an ongoing basis. Please note that
Vodacom cannot be responsible for the privacy policies and
practices of other web sites you may access using links from
this website. We recommend that you check the policy of each
site you visit and that you contact that specific organisation
if you have any concerns or questions. Please be aware that
Internet communications are inherently insecure unless they have
been encrypted. Your communications may be routed through any
number of countries before reaching our web site. Vodacom
therefore assumes no responsibility or liability of any nature
whatsoever for the interception or loss of personal information
beyond our control.
4.5 Will Vodacom disclose any of my personal information?
Vodacom does not distribute any of your personal information to
third parties; unless it's required to deliver the products or
services requested by you. In addition, Vodacom will not sell
your personal information to third parties unless you give us
your specific permission to do so. For example, we may disclose
your data to a credit card company to obtain payment for a
purchase you initiated. It may also be necessary to pass on your
data to a supplier who will deliver the product on order. In
addition, Vodacom may be obligated to disclose personal
information to meet any legal or regulatory requirements of
applicable laws.
4.6 Amendments to this Security and Privacy Statement
Vodacom reserves the right to amend or modify this Security and
Privacy statement at any time in response to new privacy
legislation.
4.7 Whilst your name and e-mail address which is supplied to us
when registering for the Services will not automatically be made
available to the recipient of your SMS, we nevertheless are able
to trace the source of an SMS, and such information will be made
available to the authorities if required by law.
4.8 Monitoring or recording of your calls, e-mails or SMS's may
take place for business purposes to the extent permitted by law,
such as for example quality control and training for the
purposes of marketing and improving the Services. However, in
these situations, we will not disclose information that could be
used to personally identify you.

5 ELECTRONIC COMMUNICATIONS
All electronic communications, including any attachments thereto
that are transmitted to you by us, shall be on the following
terms and conditions:
5.1 Before any purported agreement, that has been negotiated
either wholly or partly by electronic means, shall be considered
binding on Vodacom, the following terms and conditions shall
apply:
5.1.1 An advanced electronic signature, (as defined in the
Electronic Communications and Transactions Act 25 of 2002), of a
duly authorized member of the Board of Directors of Vodacom
shall be required to be used and attached to any electronic
communication containing any offer and/or acceptance by Vodacom,
as the case may be.
5.1.2 Where Vodacom is acting as the offeror, the agreement
shall be deemed to have been concluded at the time when and
place where the acceptance of the offer was actually received by
the Director so acting on behalf of Vodacom, and upon such
Director expressly and manually acknowledging receipt of such
acceptance.
5.1.3 An electronic communications shall be considered to have
been sent by a Director as aforesaid only if:
5.1.3.1 the Director sent it personally; or
5.1.3.2 it was sent by a person who had the required authority
to act on behalf of the said Director.
5.2 Any opinion or advice contained in electronic communications
shall be subject to the terms and conditions contained in any
governing agreement.
5.3 Vodacom is not responsible for the proper and/or complete
transmission of the information contained in the electronic
communication or of the electronic communication itself nor in
any delay in its receipt.
5.4 Whilst Vodacom does employ virus filtering, it provides no
guarantees or warrantees that the electronic communication is
virus-free.

6 INTELLECTUAL PROPERTY RIGHTS
You acknowledge that we own the intellectual property rights in
and to this website, and all Services contained herein, and that
the unauthorised use thereof is expressly prohibited. The word
or mark "Vodacom", and "Voda", however represented, including
stylised representation, all associated logos and symbols and
combinations of any of the aforegoing with another word or mark,
used on this site, are the trademarks of Vodacom, or one of its
affiliated companies.

7 PASSWORD
If you have a password you undertake to keep it secure and
warrant that no other person shall use the Services utilising
your password, and you acknowledge further that you are
responsible for ensuring that no unauthorised access to the
Services is obtained using your password, and that you will be
liable for all such activities conducted pursuant to such use,
whether authorised or not.

8 TERMINATION AND VARIATION
We reserve the right to alter, restrict and/or terminate the
Services to you in particular, or to the public in general,
without notice or reason, or to revise these terms and
conditions, and/or the prices at which the Services are offered,
at any time. Such changes will be posted on this website and be
deemed to have been accepted by you if you continue using the
Services. The obligation therefore is on you to review these
terms and conditions at regular intervals.

9 GENERAL
9.1 These terms and conditions will be governed by and construed
in accordance with the laws of South Africa, and you shall
submit to the jurisdiction of the South African Courts.
9.2 These terms and conditions are severable, in that if any
provision is determined to be illegal or unenforceable by any
court of competent jurisdiction, then such provision shall be
deemed to have been deleted without affecting the remaining
provisions of the terms and conditions.
9.3 Our failure to exercise any particular rights or provision
of these terms and conditions shall not constitute a waiver of
such right or provision, unless acknowledged and agreed to by us
in writing.
9.4 These terms and conditions, as varied by us from time to
time pursuant to clause 7, above constitute the sole agreement
between yourself and ourselves.
9.5 These terms and conditions shall be for the benefit of
Vodacom and may be waived by us in our discretion.

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