|
South African key indicators
| |
|
Six months ended |
|
|
|
|
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| |
|
30 September |
|
% change |
|
| |
|
2009 |
|
2008 |
|
2007 |
|
08/09 |
|
07/08 |
|
| |
Customers (thousands)1 |
28 204 |
|
25 245 |
|
23 297 |
|
11.7 |
|
8.4 |
|
| |
Prepaid |
23 926 |
|
21 391 |
|
19 790 |
|
11.9 |
|
8.1 |
|
| |
Contract |
4 159 |
|
3 735 |
|
3 409 |
|
11.4 |
|
9.6 |
|
| |
Community services |
119 |
|
119 |
|
98 |
|
– |
|
21.4 |
|
| |
Gross connections (thousands) |
5 553 |
|
5 693 |
|
5 845 |
|
(2.5) |
|
(2.6) |
|
| |
Prepaid |
5 198 |
|
5 328 |
|
5 416 |
|
(2.4) |
|
(1.6) |
|
| |
Contract |
354 |
|
349 |
|
425 |
|
1.4 |
|
(17.9) |
|
| |
Community services |
1 |
|
16 |
|
4 |
|
(93.8) |
|
> 200.0 |
|
| |
Churn (%)2 |
34.9 |
|
42.3 |
|
45.9 |
|
|
|
|
|
| |
Prepaid |
39.4 |
|
48.1 |
|
51.9 |
|
|
|
|
|
| |
Contract |
8.7 |
|
9.7 |
|
8.3 |
|
|
|
|
|
| |
Traffic (millions of minutes)3 |
13 641 |
|
11 793 |
|
11 024 |
|
15.7 |
|
7.0 |
|
| |
Outgoing |
9 726 |
|
7 976 |
|
7 407 |
|
21.9 |
|
7.7 |
|
| |
Incoming |
3 915 |
|
3 817 |
|
3 617 |
|
2.6 |
|
5.5 |
|
| |
MOU per month4 |
80 |
|
79 |
|
76 |
|
1.3 |
|
3.9 |
|
| |
Prepaid |
54 |
|
47 |
|
43 |
|
14.9 |
|
9.3 |
|
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Contract |
224 |
|
246 |
|
262 |
|
(8.9) |
|
(6.1) |
|
| |
Community services |
543 |
|
741 |
|
908 |
|
(26.7) |
|
(18.4) |
|
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Total ARPU (Rand per month)5 |
125 |
|
132 |
|
122 |
|
(5.3) |
|
8.2 |
|
| |
Prepaid |
64 |
|
66 |
|
59 |
|
(3.0) |
|
11.9 |
|
| |
Contract |
452 |
|
481 |
|
487 |
|
(6.0) |
|
(1.2) |
|
| |
Community services |
424 |
|
584 |
|
711 |
|
(27.4) |
|
(17.9) |
|
| |
Messaging (millions)6 |
2 824 |
|
2 605 |
|
2 394 |
|
8.4 |
|
8.8 |
|
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Data connectivity customers |
|
|
|
|
|
|
|
|
|
|
| |
(thousands)7 |
964 |
|
628 |
|
353 |
|
53.5 |
|
77.9 |
|
| |
Number of employees |
5 002 |
|
4 740 |
|
4 509 |
|
5.5 |
|
5.1 |
|
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Estimated mobile |
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|
|
|
|
|
|
|
|
|
| |
penetration (%) |
104 |
|
100 |
|
87 |
|
|
|
|
|
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Estimated mobile market |
|
|
|
|
|
|
|
|
|
|
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share (%) |
55 |
|
53 |
|
56 |
|
|
|
|
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Notes:
1.
|
Customer totals are based on the total number of customers registered on Vodacom’s network, which have not been disconnected, including inactive customers, at the end of the period indicated. Prepaid customers inactive for three months were 10.7% (2008: 10.4%) at 30 September 2009. |
2.
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Churn is calculated by dividing the annualised number of disconnections during the period by the average monthly total of reported customers during the period. |
3.
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Traffic comprises total traffic registered on Vodacom‘s network, including bundled minutes, promotional minutes and outgoing international roaming calls, but excluding national roaming calls, incoming international roaming calls and calls to free services. |
| 4.
|
Minutes of use per month is calculated by dividing the average monthly minutes (traffic) during the period by the average monthly total of reported customers during the period. |
| 5. |
Total ARPU is calculated by dividing average monthly recurring revenue by the average monthly total of reported customers during the period. Total ARPU excludes revenue from equipment sales and non-service revenue. Prepaid, contract and community services ARPU only includes recurring revenue generated from Vodacom customers. |
6.
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Messaging includes SMS, MMS and premium rate SMS/MMS. |
7.
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A unique customer who has either taken a data contract or has a data bundle as part of the contract, hybrid contract, data messenger contract or prepaid package. |
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