|
South African key indicators
| |
|
|
|
31 March |
|
|
|
% change |
|
| |
|
2009 |
|
2008 |
|
2007 |
|
08/09 |
|
07/08 |
|
| |
Customers (thousands)1 |
27 625 |
|
24 821 |
|
23 004 |
|
11.3 |
|
7.9 |
|
| |
Prepaid |
23 561 |
|
21 177 |
|
19 896 |
|
11.3 |
|
6.4 |
|
| |
Contract |
3 946 |
|
3 541 |
|
3 013 |
|
11.4 |
|
17.5 |
|
| |
Community services |
118 |
|
103 |
|
95 |
|
14.6 |
|
8.4 |
|
| |
Gross connections |
|
|
|
|
|
|
|
|
|
|
| |
(thousands) |
13 064 |
|
12 040 |
|
10 859 |
|
8.5 |
|
10.9 |
|
| |
Prepaid |
12 327 |
|
11 248 |
|
10 124 |
|
9.6 |
|
11.1 |
|
| |
Contract |
705 |
|
782 |
|
666 |
|
(9.8) |
|
17.4 |
|
| |
Community services |
32 |
|
10 |
|
69 |
|
>200.0 |
|
(85.5) |
|
| |
Churn (%)2 |
40.1 |
|
42.3 |
|
33.8 |
|
2.2pp |
|
(8.5pp) |
|
| |
Prepaid |
45.4 |
|
47.9 |
|
37.5 |
|
2.5pp |
|
(10.4pp) |
|
| |
Contract |
9.9 |
|
8.3 |
|
9.7 |
|
(1.6pp) |
|
1.4pp |
|
| |
Traffic (millions of minutes)3 |
24 383 |
|
22 769 |
|
20 383 |
|
7.1 |
|
11.7 |
|
| |
Outgoing |
16 582 |
|
15 323 |
|
13 638 |
|
8.2 |
|
12.4 |
|
| |
Incoming |
7 801 |
|
7 446 |
|
6 745 |
|
4.8 |
|
10.4 |
|
| |
MOU per month4 |
67 |
|
66 |
|
69 |
|
1.5 |
|
(4.3) |
|
| |
Prepaid |
48 |
|
46 |
|
47 |
|
4.3 |
|
(2.1) |
|
| |
Contract |
156 |
|
172 |
|
188 |
|
(9.3) |
|
(8.5) |
|
| |
Community services |
686 |
|
883 |
|
1 151 |
|
(22.3) |
|
(23.3) |
|
| |
ARPU (Rand per month)5 |
133 |
|
128 |
|
128 |
|
3.9 |
|
- |
|
| |
Prepaid |
68 |
|
62 |
|
63 |
|
9.7 |
|
(1.6) |
|
| |
Contract |
474 |
|
486 |
|
517 |
|
(2.5) |
|
(6.0) |
|
| |
Community services |
534 |
|
689 |
|
902 |
|
(22.5) |
|
(23.6) |
|
| |
Messaging (millions)6 |
5 410 |
|
5 002 |
|
4 809 |
|
8.2 |
|
4.0 |
|
| |
Data connectivity customers |
|
|
|
|
|
|
|
|
|
|
| |
(thousands)7 |
720 |
|
400 |
|
160 |
|
80.0 |
|
150.0 |
|
| |
Number of employees |
4 930 |
|
4 504 |
|
4 388 |
|
9.5 |
|
2.6 |
|
| |
Estimated mobile |
|
|
|
|
|
|
|
|
|
|
| |
penetration (%) |
108 |
|
94 |
|
84 |
|
14.0p |
|
10.0p |
|
| |
Estimated mobile market |
|
|
|
|
|
|
|
|
|
|
| |
share (%) |
53 |
|
55 |
|
58 |
|
(2.0pp) |
|
(3.0pp) |
|
| Notes: |
| |
|
|
| 1. |
|
Customer totals are based on the total number of customers registered on Vodacom’s network, which have not been
disconnected, including inactive customers, as at the end of the period indicated. Three month inactive customers were 8.9%
(2008: 10.3%) of total customers, 9.9% (2008: 11.4%) of prepaid customers and 3.4% (2008: 4.0%) of contract customers
as at 31 March 2009. |
| |
|
|
| 2. |
|
Churn is calculated by dividing the annualised number of disconnections during the period by the average monthly total
reported customer base during the period. |
| |
|
|
| 3. |
|
Traffic comprises total traffic registered on Vodacom‘s network, including bundled minutes, outgoing international roaming calls
and calls to free services, but excluding national roaming and incoming international roaming calls. |
| |
|
|
| 4. |
|
Minutes of use per month is calculated by dividing the average monthly minutes during the period by the average monthly total
reported customer base during the period. Minutes of use exclude calls to free services, bundled minutes and data minutes. |
| |
|
|
| 5. |
|
ARPU is calculated by dividing the average monthly revenue (recurring mobile) by the average monthly total reported customer
base during the period. ARPU excludes revenue from equipment sales and other sales and services. With effect from 1 April
2008, ARPU calculations include revenue from national roamers and international visitors roaming on Vodacom’s network.
Historical ARPU numbers have been restated in line with the new methodology. |
| |
|
|
| 6. |
|
Messaging includes SMS, MMS and premium rate SMS/MMS (in and out of the bundle). |
| |
|
|
| 7. |
|
A customer who has either taken a data contract or has a data bundle bolted onto his contract, hybrid contract or prepaid
package. |
| 
