Red Cross and Vodacom partner to help victims
Vodacom today launched a Vodacom Red Alert (International) campaign which enables Vodacom subscribers to join Vodacom's R500 000 contribution with their own contributions of R10 per sms. This can be done by sending an SMS with the word 'GIVE' to 38207or by dialling *120*4483# and follow the prompts.
Vodacom Red Alert is a technology-based platform through which Vodacom customers can respond to the plight of those impacted by a natural disaster.
In addition to the outright donation, the costs usually recovered from the customer contribution are waived in the case of Vodacom Red Alert contributions. This means that the full amount donated by customers is channelled to victims through the South African Red Cross Society (SARCS).
According to Mr Mthobi Tyamzashe, Vodacom's Executive Director: Corporate Social Investment, "This is part of Vodacom's way of enabling our subscribers to jointly express their support to the victims. We are pleased to once again be able to do this with the SA Red Cross Society".
In welcoming the Vodacom Red Alert, the General Secretary of SARCS, Ms Mandisa Kalako-Williams, said: "The South African Red Cross welcomes the opportunity to channel the kind donations of South Africans to assist the people of Japan, and are appreciative of the partnership with Vodacom through the Red Alert funds, which are bound to make a difference in the lives of Japanese people whose lives have been adversely affected by the recent earthquake and Tsunami.
"We specifically appreciate the fact that, while grappling with the impact of our own recent flooding, South Africans have been moved by the plight of people in Japan, enough to want to contribute towards the relief of their suffering."
This is the third occasion on which Vodacom has responded to a disaster through a Vodacom Red Alert. The first was the Haiti earthquake in January 2010. This was followed by a response to the floods in South Africa in January 2011.
Cash donations can be channelled to the account number below:
Account Name The South African Red Cross Society
Bank Standard Bank
Account number 250 180 944
Branch Name Jacobs
Branch number 043 326
Swift Code SBZAZAJJ
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.