Vodacom World mall to get a major revamp
Vodacom World will offer best in class sales and service and the latest in technology products and solutions
JOHANNESBURG – Vodacom World, the company’s flagship cellular mall, centrally situated in Midrand, will undergo major renovations for a period of six months and will be closed from 17 March reopening late 2018.
When completed, Vodacom World will offer a truly unique experience for customers of all ages, showcasing the latest consumer technologies and offering a personalised in-store experience. It will put the customer at the heart of its service philosophy by ensuring that a customer’s needs and digital requirements are easily identified and seamlessly taken care of.
Jorge Mendes, Chief Officer for Sales and Distribution for Vodacom Group commented:
“When Vodacom World opened its doors in 1998, it was the first of its kind. It was positioned as the showcase of the latest in cellular products and services with Original Equipment Manufacturers partnering in the space to complete the full range or technology available in the marketplace. With the launch of the Walk-in Customer Care environment as well as Repairs, it became the place you would come to get any challenge resolved.”
“In line with our strategy to become a leading digital company, Vodacom World will undergo a digital transformation which will reposition it as the destination of choice – evolving from a one-stop cellular mall, to a digitally connected world. Offering cutting-edge and tailored propositions to our customers, the mall experience will be digital at the core, with various strategic partnerships bringing this vision to life. Vodacom World will offer best in class sales and service, underpinned with the latest in technology and IoT products and solutions.”For more information and updates about Vodacom World renovations, you can visit www.vodacom.co.za
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.