Vodacom announces proposed acquisition of Neotel lapses
In May 2014, Vodacom first announced its bid to combine its assets and skills with Neotel to accelerate the rollout of fibre-based services to customers and acquire, inter alia, Neotel’s licences and spectrum.
In the subsequent envisaged restructured transaction Neotel’s licences and spectrum were to be excluded from the transaction and Vodacom was looking to acquire the assets, customer base and staff of the company. The spectrum was to be offered by Neotel to all network operators through roaming arrangements.
Says Shameel Joosub, Group CEO of Vodacom: “It is disappointing that we have reached this conclusion despite all our efforts to find a way to deal with the complexities of the restructured transaction. Our ambition to increase the rollout of fibre-based broadband services to customers remains. We will continue to look for spectrum opportunities, as well as opportunities to accelerate our fixed line business
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.