Vodacom customers get free talk time on its latest promotion
JOHANNESBURG, 14 October 2012 - Vodacom's Prepaid and Top Up customers have yet another reason to smile with the launch of the Vodacom Extra Time promotion, where they can talk for an hour and only pay for the first 3 minutes. This promotion will run from 15 October to 31 October 2012.
Commenting on the Vodacom Extra Time promotion, Phil Patel, Chief Consumer Officer at Vodacom said: "This promotion will reward all our Prepaid and Top Up customers by offering them great value savings on voice calls this summer. This is the type of value that our customers can expect this festive season."
The Vodacom Extra Time promotion is available between 7am and 8pm on weekdays. To activate this promotion customers simply need to dial *111# once off at no charge to enjoy 57 minutes free talk time per hour. If the call continues into the second hour, customers will be charged for the first 3 minutes and the next 57 minutes will be free.
This promotion applies to calls made to other Vodacom customers. Cellphone numbers of customers who have ported to other networks can be identified by a beep tone before the call connects.
For more information customers can contact customer care on 111 free from a Vodacom cellphone or 082 111 from any other phone, or email email@example.com
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.