Vodacomís international roaming promotion provides huge value savings to customers
JOHANNESBURG, 14 July 2012 - Vodacom customers travelling to the United Kingdom (UK) are set to enjoy savings of up to 100% on international roaming. These incredible savings, which will be applicable to Vodacom Prepaid, Contract and Top Up customers, will be available from 20 July to 16 September 2012.
This promotion will include 60% savings for local calls in the UK. Customers will also save 76% on calls to South Africa, 45% on SMS messages and 71% on data roaming. During the promotional period, customers will also save 100% on calls received from any network since they will not be charged for receiving calls.
"Vodacom is always looking at ways of providing value to its roaming customers. In April this year, we reduced data roaming rates by more than 70% for customers travelling to six African countries where Vodacom and Vodafone operate. Now we're offering customers travelling to the UK up to 100% savings so they can stay connected to their friends and loved ones without worrying about thecost," says Minnie Maharaj, Managing Executive: Wholesale and International Services at Vodacom.
|Local Calls (UK)||Calls back to SA||Sending an SMS||Data rates per MB||Receiving Calls|
Promotional rates will apply on Vodafone only and standard rates will apply to all other networks. Customers should therefore ensure that they are roaming on the Vodafone network and if necessary, manually select Vodafone UK as the preferred network provider on their handset.
The reduced roaming rates will be available to all Vodacom customers by default; no opt-in will be required. Contract and Prepaid customers should have international roaming active to make use of roaming services and to qualify for the reduced rates. Top Up customers already have international roaming activated by default and will be automatically charged reduced rates during the promotional period. Data roaming is available to contract customers only.
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.