Vodacom introduces all-in-one Smart Plans
JOHANNESBURG 07 July 2012 - Vodacom today announced the launch of all-in-one Smart Plans which include the smartphone, data, talk time and SMS. These Smart Plans, specifically designed for smartphone users, will be available from 07 July 2012 and will be supported by a wide range of smartphones, great network coverage and unmatched customer experience introducing a Smart New World to Vodacom customers.
With Vodacom's new all-in-one Smart Plans, customers will be able to choose their monthly commitment by selecting a suitable plan based on their needs. Customers also have the flexibility to add more bundles as required.
"Customers want a combination of quality network coverage, a broad range of smartphones to choose from and excellent service - and we're offering them just that. We've invested over R7 billion on improving the network capacity over the past 12 months and this remains our key focus," says Enzo Scarcella, Managing Executive of Marketing at Vodacom.
Scarcella added - "Vodacom was recently voted the most respected broadband provider in South Africa. We also offer the widest range of smartphones. Now the experience is complete as we offer an all-in-one Smart Plan that allows customers to further take advantage of these Vodacom benefits."
Vodacom Smart Plans:
95 minutes 100 MB 100 SMS
75 off-peak minutes to any network; and *20 promotional free anytime minutes to other Vodacom customers.
250 minutes 300 MB 300 SMS
130 anytime minutes to any network; *60 promotional free anytime minutes to other Vodacom customers; and 60 More weekend minutes to other Vodacom customers.
810 minutes 400 MB 400 SMS
450 anytime minutes to any network; *180 promotional free anytime minutes to other Vodacom customers; and 180 More weekend minutes to other Vodacom customers.
1540 minutes 800 MB 800 SMS
1000 anytime minutes to any network; *360 promotional free anytime minutes to other Vodacom customers; and 180 More weekend minutes to other Vodacom customers.
The Smart Light plan is billed per minute.
Smart Plan minutes carry over to the end of the following month.
*Unused promotional free anytime minutes to other Vodacom customers will expire at the end of the month. More weekend minutes to other Vodacom customers are applicable from Saturday (00:00) to Sunday (23:59).
Vodacom's focus is to ensure that its customers enjoy a total telecommunications experience to help them to unlock the power of the Internet. With data bundles allocated upfront and with more affordable in-bundle rates, customers can surf the Internet, download e-mail and stay in touch with friends and family on social networks.
Vodacom stores also help to provide customers with a hassle free smartphone experience by offering them a perfect start which includes setting them up with an e-mail account, Facebook, Twitter and with all their requirements to keep them connected.
All new connections, upgrades or migrations to smart plans from 07 July 2012 until 06 September 2012 will qualify for free Vodacom to Vodacom minutes that can be used anytime, peak and off peak, which will be allocated monthly for the duration of the contract. Customers on Smart Standard, Smart Advanced and Smart Super will also receive Vodacom to Vodacom weekend minutes each month.
For further information customers can visit http://www.vodacom.co.za/ . Customers can contact customer care on 111 free from a Vodacom phone or 082 111 from any other phone, or e-mail firstname.lastname@example.org
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.