Vodacom Now Accredited with Microsoft OCS and Microsoft Lync Certification – first in Africa
Vodacom Business Services is the only certified African and South African vendor for Microsoft accredited SIP Trunking
Accreditation brings significant cost savings to enterprise customers across IP and PSTN networks
Provides true unified communications to VoIP systems
Johannesburg, 24 May 2012: Vodacom announced today that they have received accreditation for Microsoft OCS and Lync's SIP trunking Certification - the only certified Microsoft accredited SIP trunking vendor in South Africa and Africa. A SIP trunk is a direct connection between the customer's voice infrastructure and the Vodacom VoIP Platform. It enables customers to extend Voice over IP (VoIP) telephony beyond their firewall without the need for an IP-PSTN gateway.
"This simpler configuration is easier and less expensive to design, operate, maintain, and upgrade," says Chris Lazarus, Managing Executive at Vodacom Business Services. "What this means is that we can enable new and existing Microsoft OCS and Lync's customers to achieve call termination natively over our VoIP Platform without them having to buy expensive and complicated gateways."
Microsoft® Lync® is a single, unified communications platform that integrates seamlessly with Microsoft Office® and other existing tools and systems, and can enhance or replace existing IP PBX systems. This can lead to improved productivity, increased mobility, and faster responses for customers, partners, and employees. Other benefits may include smoother deployment, easier management, and lower cost of ownership.
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.