Vodacom excels in Best Employer Survey
Vodacom is proud to have won second place in the Best Employer for Large-Sized companies (over 4000) in South Africa for 2011/12 at the Corporate Research Foundation Institute (CRF) Best Employer Survey gala function in Sandton last night.
The CRF Institute uses international standards to rate companies in South Africa for excellence in HR management. The results are independently audited by Grant Thornton.
Vodacom was also awarded Best Employer in the Telecommunications sector and ranked sixth out of 69 companies as Overall Best Employers to work for in the country. In addition, the telecoms company was ranked tenth in the Best Empowerment Employer category.
"Our people are central to our strategy and success and we have worked really hard to make sure that our culture is one that promotes collaboration and inclusiveness. We are so proud to be recognised as the top employer in the telecommunications sector," says Mpho Nkeli, Chief Human Resources Officer at Vodacom. "It has been an exciting and challenging year for employees, especially with changes relating to our rebrand to red in April. We are very conscious that our employees are our greatest asset."
In the last financial year Vodacom spent 22.4% more on training and development than the previous year. This included online learning programmes, local training events, global development programmes, bursaries and internships.
Vodacom has implemented various development programmes across the country. One of the most exciting initiatives is the Vodafone Talking Talent Programme, which identifies potential senior leaders and matches their skills to business needs and development goals.
Skills development is vital in the increasingly competitive telecoms sector and developing talent is also a key driver of diversity.
"Vodacom has always been committed to diversity and transformation, but there is still a lot to do," says Nkeli. "We will continue to strive to better the way in which we approach transformation. Building a fully inclusive culture is fundamental to our sustainability, as the more representative our people are, the better they'll understand our diverse customer base."
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.