Vodacom Awarded Payment Card Industry (PCI) Data Security Standard (DSS) Merchant Level 1 compliance certification
Johannesburg, 8 August 2011: Vodacom is the first telecommunications company in South Africa to be awarded with the Payment Card Industry (PCI) Data Security Standard (DSS) Merchant Level 1 compliance certification, awarded by the PCI DSS Security Standards Council.
PCI DSS Security Standards Council offers a robust and comprehensive set of standards and materials that enhance the security of payment card data. These standards and materials include a framework of specifications, measurements, tools and support resources that help organisations ensure the safe guard of cardholder information at every step. The introduction of the PCI DSS (Payment Card Industry Data Security Standards) has revolutionized security within the e-commerce industry with respect to the way in which credit card data is handled and stored. Ecommerce activity is immeasurably more safe and secure.
Chris Ross, Managing Executive: Commercial Development for Vodacom comments; "We are delighted to be able to offer our business customers the peace of mind that this certification brings. As the take up of virtual services, cloud computing and hosted solutions increases, so too will the need to assure customers their data is safe and secure. The PCI DSS Merchant Level 1 certification is the global standard we have striven to comply with."
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Vodacom notice - Phishing
Vodacom has recently been made aware of some customers receiving fraudulent emails claiming to be from Vodacom and asking for updated contact information. The mails may even look authentic and contain the Vodacom logo and corporate colours.
Note: Vodacom won't ever ask for personal information over email.
These are scams commonly known as 'phishing' and all Vodacom customers should take note of the following before responding to an email from a site asking for personal information.
- Check that the email address and the sender name match.
- Hover over (but do not click) any links to check if the address matches the link that was typed in the message.
- Make sure that the email address or phone number listed in the email is the same as the one that should be on that company's records.
- Does the message start with a generic greeting, like "Dear customer." Most legitimate companies will include the recipient's name in their messages
If you suspect a phishing mail, contact our customer care by dialing 111 from your Vodacom handset. Alternatively, send us an email by completing the Scams & Hoax form.