This glossary has been prepared to assist our shareholders' understanding of the most common acronyms and technical terms in listed companies and telecommunications sector.
Active customer
A registered customer who has made or received a chargeable event in the last three months or, where information on incoming events is not available, a customer who has made a chargeable event in the last three months.
AGM
Annual General Meeting. A meeting of shareholders that must be held once a year to approve the report and accounts and the final dividend per share, and to vote on any other resolutions (such as the election of directors and re-election of auditors).
ARPU
Total ARPU is calculated by dividing average monthly recurring revenue by the average monthly total of reported customers during the period. Total ARPU excludes revenue from equipment sales and non-service revenue. Prepaid, contract and community services ARPU only includes recurring revenue generated from Vodacom customers.
Assets
Assets are rights or other access to future economic benefits controlled by an entity as a result of past transactions or events. In most financial statements, assets are divided into two categories - current and long-term (or liquid and fixed). Current assets are expected to be converted into cash or used up within one year. For Vodacom, these are principally amounts which we have billed our customers but not yet received, and short-term investments. Long-term or fixed assets include property, plant and equipment, long-term investments and intangible assets, such as goodwill and licences. They are not acquired with the intent to resell them; rather, they provide the capacity to earn revenue. For Vodacom, this is mainly exchange and network equipment, property and similar items which we own and use to run our business and investments in our ventures.
Auditor
A firm of accountants who examine ('audit') amounts and disclosures in a company's financial statements. The auditors for Vodacom are Deloitte & Touché.