South Africa
Lesotho
Mozambique
Tanzania
DRC
Social responsibility
Mobile communications has enormous potential to improve lives because it enables rapid access to modern services by marginalised communities.
Customers
A sustainable approach to doing business begins by placing people at the very centre of what we do. In line with Vodafone’s overarching philosophy, Vodacom strives to deliver the very best the world has to offer in the markets and communities we serve.
Access to Communications
Improving access to communications is Vodacom’s number one goal. From the achievement of this, everything that is positive about mobile technology flows.
Mobile access improves people’s lives and this is particularly so in rural and marginalised communities which are historically underserviced.
Vodacom’s challenge is to lower the total cost of communications for our customers, while increasing access in rural areas, and it’s a challenge we are tackling head on.
Affordable Handsets
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The launch of Ultra Low Cost (ULC) handsets has been very well received in those Vodacom markets where mobile phones remain an inspirational item.
We first introduced ULC handsets in South Africa in 2007 and subsequently in the DRC, Lesotho, Mozambique and Tanzania the following year.
With the planned launch of the Vodafone 150 handset, retailing at prices as low as R129 in South Africa, entry level handset prices are sure to plunge even further as Vodacom pursues its mandate of democratising communications.
Central to Vodacom’s strategy is to provide affordable broadband while extending low-cost communication to include advanced features more commonly-available in the upper market segments.
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Privacy
Privacy is a fundamental human right. While new technologies come with many benefits, they also create new challenges for the protection of personal information.
As a provider of these technologies, Vodacom recognises that it has an obligation to protect individuals from intentional or unintentional disclosure or misuse of personal information.