South Africa
Lesotho
Mozambique
Tanzania
DRC
Protection of environment
Reducing our customers’ environmental footprint
Our products and services help customers to live and work
more efficiently and flexibly. They can also help us all to
lessen our impact on the environment.
Customers can drop off their handsets at Vodacom stores
to be recycled free of charge. During the year we
collected over 165 000(#) handsets, making
limited progress in encouraging customers to
dispose of handsets responsibly.
We use millions of sheets of paper a year to print bills, so we
encourage customers to switch to paperless billing. 50.9% of
our contract customers get their bills via email or online, up
from 43.0% a year ago.
Our operations
We understand that any reduction in our carbon footprint has an overall positive effect on the environment. It also helps us save on operating expenses as we continually look for newer technologies and more efficient processes.
One of the best ways we can contribute to protecting the environment is to work with our stakeholders, such as customers and suppliers, to help them reduce their own carbon footprint. Through machine-to-machine (‘M2M’) connections, our business customers can drastically improve their efficiency and cut CO2 emissions.
Vodafone Site Solutions Innovation Centre
The Vodafone Site Solutions Innovation Centre is the first ever 6-star Green Star SA rated building in South Africa. The Green Building Council of South Africa rating validates the centre as the greenest building in Africa.
The Centre is a carbon neutral building that will house a team of 12 experts who will look at technological ways to reduce the company’s carbon footprint across the globe as well as reduce the cost of rolling out and maintaining cellular networks.
The concept started with an idea to create a centre to speed up the development of Vodafone’s sustainability goals to meet the group’s target of reducing global CO2 emissions by 50% by 2020, and to achieve a 20% carbon intensity reduction target for emerging markets by March 2015.
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Innovation Tour Guide (PDF - 3MB) |