Products and Services

Mobile voice

Mobile voice services are offered through contract and prepaid packages as well as public payphone services. Additionally, a number of hybrid packages which provide customers with greater ability to control their spending are available. These can be topped-up with additional value through the purchase of prepaid vouchers. Voice services include outgoing and incoming calls, international roaming, incoming visitor roaming and national roaming.

In August 2008, Vodacom Tanzania launched Vodazone giving customers up to 50% call discounts depending on their location and the time of day.

Mobile messaging

Vodacom offers its customers mobile messaging services such as SMS, MMS, premium rate SMS (including USSD) and MMS, SVS, bulk SMS and MMS, and WAP services.

Broadband data and connectivity

Vodacom offers broadband connectivity and internet access services using various technologies such as GPRS, EDGE, 3G, HSDPA, HSUPA, WiMAX and VSAT.

In March 2007, Vodacom Tanzania launched a 3G offering in Dar es Salaam. In July 2008, data bundles for prepaid customers were introduced in Tanzania and BlackBerryTM was launched in October 2008.

Vodacom Lesotho launched extensive data product offerings during the financial year, including GPRS, 3G, WiMAX, coupled with various SMS usage promotions such as Summa Feva and Vodacom Challenge.

Converged services

In Mozambique, Vodamail (free email) and Vodakool, the news and information portal exclusive to Vodacom, are offered.

Vodacom Lesotho launched Vodacom Small Office Home Office (SoHo) packages, a fixed wireless home solution.

In April 2008, Vodacom Tanzania launched Vodafone M-PESA, a financial payment service in partnership with Vodafone Group.

Equipment sales

We are part of Vodafone Group’s ultra low price handset initiative, supplying handsets into Africa at less than $20.